Profiles Incorporated

A Strategic Business Partner of Profiles International

Nancy_NessNancy Ness



As President of Profiles Incorporated, Nancy Ness has worked as a business consultant specializing in employee assessments since 1991. She works with companies of every size, in every industry, partnering with her clients to maximize their productivity.

During her years with Profiles Incorporated, she has earned many honors including the Strategic Business Partner of the Year award several times and is recognized as a thought-leader in the industry. Nancy is a PXTSelect™ Diamond Award winner at both the wholesale sales and retail sales level which is the highest level. She is recognized as an original member of the Profiles International, Inc. Founder’s Club. Nancy served on the Advisory Board for Profiles International, evaluating and making recommendations in the development of new technologies and products.

Prior to joining Profiles, Nancy enjoyed many accomplishments in the medical and pharmaceutical industry, as well as with CitiCorp, while attaining excellent experience in the areas of marketing, sales, training and management.

markMark Ness

Chief Operating Officer


Mark Ness serves as Chief Operating Officer at Profiles Incorporated. He is responsible for the day-to-day operations of the business.

Mark has 30 years of professional training experience. He began his training career as a U.S. Navy Jet Pilot in 1980, training newer pilots to land on aircraft carriers.

Upon retirement as a Naval Officer and pilot, Ness took up a new career in the field of psychology, refocusing on his Psychobiology degree from Luther College in Decorah, Iowa.

Mark has focused his training expertise in the area of leadership with 20 years of experience in the field, working with Fortune 100 companies in the U.S. as well as internationally. His experience as a Naval Officer, an Aviation Training Captain, and his background in Psychological assessment instruments makes him uniquely qualified to provide leadership and development training.

Craig Palmer

Vice-President of Sales


Craig joined Profiles Incorporated in 2011 as Vice-President of Sales. In his first 2.5 years his primary responsibility was to provide 1 hour Profile PXT debrief sessions with over 1500 sales, clinical, Regional and Area Management, and senior leadership individuals and their Teams at a large Minneapolis based organization.

Prior to joining Profiles Incorporated, Craig spent 35 years in the medical device industry where he held a variety of different sales and marketing positions. Craig held Vice-President of Sales and or Marketing positions for the past 20+ years at Coloplast, Restore Medical, ev3, Urologix, Image Guided Neurologics, Scimed/Boston Scientific.

Craig brings to Profiles Incorporated a unique blend of practical experience utilizing the various Profiles Incorporated leadership tools in a variety of real world leadership situations.

Craig received his B.A. degree in Mathematics from St. John Fisher College in Rochester, NY.