Profiles Incorporated

A Strategic Business Partner of Profiles International

Using the Talent Management System to Optimize Your Hiring Efforts

Posted by Craig Palmer on May 24, 2022.

Here at Profiles Incorporated, we have over 30 years of experience helping clients take advantage of the various aspects of the Profiles Talent Management System. There are hundreds of “assessments” in the marketplace, but most of those are “personality tests”. They simply tell you what a person’s style and personality will be like at any […]

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Three Key Considerations When Promoting a Sales Person to a Leadership Role

Posted by Craig Palmer on April 26, 2022.

Over the past month we have had a number of conversations with sales managers. As we come out of the pandemic, they are expanding their sales force to meet increased demand, which in turn, requires increasing the number of sales managers. Focusing on the sales manager component, many companies would prefer to promote from within. […]

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Interview Questions to Help You Find That Star Employee

Posted by Craig Palmer on March 25, 2022.

Today’s hiring managers have their work cut out for them. People are leaving the workforce at record rates, and many are in no rush to return. No industry or position is immune. Good candidates are often scarce. With employee retention a concern for any organization, accuracy is at a premium. You simply cannot afford mis-hires. […]

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How Job Fit is Crucial to Successful Hiring

Posted by Craig Palmer on February 22, 2022.

Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]

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3 Leadership Traits to Exhibit in 2022 and Beyond

Posted by Craig Palmer on January 25, 2022.

The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]

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3 Practical Ideas to Optimize Your Organization’s Succession Planning Efforts

Posted by Craig Palmer on December 27, 2021.

Succession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]

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Are Poor Customer Service Experiences Hurting Your Bottom Line?

Posted by Craig Palmer on November 30, 2021.

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]

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3 Tips to Keep Employees Engaged and Prevent Resignations

Posted by Craig Palmer on October 27, 2021.

Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]

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Hiring the Best Sales Talent: Self-Awareness is a Key Skill

Posted by Craig Palmer on September 27, 2021.

I have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is self-awareness. A quote from a 2014 Harvard Business Review article by Muriel Wilkens really captures the essence of […]

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Critical Mistakes to Avoid When Hiring or Building a Sales Team

Posted by Craig Palmer on August 24, 2021.

Sales is the lifeblood of any business. The magnitude of an organization’s success has a direct correlation to the execution of quality sales. Therefore, you want sales to be scalable and predictable. Often you hear sales referred to as an “art form”, but art is not scalable or predictable. Here are 2 key mistakes we […]

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The State of Hiring as We Transition to a New Normal

Posted by Craig Palmer on July 22, 2021.

Everywhere we go these days, we see that businesses are hiring. It also seems you can’t turn on the news without hearing how difficult it is to hire qualified employees and that the competition for these employees is high. In a recent study of over 3,000 hiring managers, we wanted to understand what their key […]

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Determining Key Behaviors with the PXT Select Coaching Report

Posted by Craig Palmer on June 18, 2021.

At Profiles Incorporated we understand the impact of knowing your employees well and the importance of a fine-tuned recruiting program that is focused on selecting the right employee for the right job. Enter, the PXT Select Assessment. The PXT Select is a talent management system designed to allow hiring managers to optimize their leadership efforts […]

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Do You Trust a Stranger More Than Your Own Boss?

Posted by Craig Palmer on May 19, 2021.

The compatibility between managers and their employees is critical. Oftentimes the chemistry and personal fit is overlooked in the hiring process and when people end up leaving, they don’t typically quit the company they work for, they quit their boss. There is certainly no shortage of leadership advice available at your fingertips with a simple […]

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PXT Select™ Diamond Award

Posted by Nancy Ness on April 29, 2021.

We are proud to announce that Nancy Ness, President of Profiles Incorporated, has received the 2020 PXT Select™ Diamond Award at both the wholesale sales and retail sales level. The Diamond Award is the highest tier of recognition and reflects Nancy’s top sales dollars, as well as her excellent experience in sales, training and management. […]

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Are Your Organization Leaders Capable and Ready to Lead Their Teams as Your Business Emerges From This Pandemic?

Posted by Craig Palmer on March 16, 2021.

One of our clients recently mentioned their leadership team had raised the question: How do we really know we have the right leadership in place to drive the rapid growth we expect? The variety of available statistics indicates this is a valid question that many organizations should be asking. The reality is only about 1/3 of […]

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How to Recruit Consultative Salespeople using the PXT Select Sales Assessment

Posted by Craig Palmer on February 16, 2021.

In a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]

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Using Profiles PXT Select and Thinking Style to Understand Emotional IQ

Posted by Craig Palmer on January 15, 2021.

I was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]

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Understanding How People Make Decisions Using Profile PXT Assessments

Posted by Craig Palmer on December 15, 2020.

Oftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]

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Leading a Team During a Pandemic

Posted by Craig Palmer on November 17, 2020.

Many of our customers have shared with us the difficulties they encounter while trying to lead their various teams through a pandemic. It’s not easy when you cannot meet in person. Once you have completed the Profile XT assessment and have the data for each team member you are able to generate a Profiles XT […]

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On-Boarding New Employees During a Pandemic

Posted by Craig Palmer on October 19, 2020.

Many of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]

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Hiring During a Pandemic

Posted by Craig Palmer on September 23, 2020.

Over the last 6 to 8 weeks as the U.S. economy has begun to open more broadly, we find our customers increasing their hiring activity. At Profiles Incorporated, one of the questions we have been asking our customers is Has the pandemic created any new recruiting issues for your organization? Universally, the response has been […]

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Engaging Employees Is Hard Work—Here’s the Secret to It

Posted by Nancy Ness on May 17, 2020.

Picture yourself smiling and shaking the hand of a new employee on their first day of work. You’re excited because, well, you hired them. They could be a completely new hire or someone who moved to your team from within the company. Regardless, imagine you feel pretty good about them. After all, they came to […]

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Shining a Light on the Unknown

Posted by Nancy Ness on February 14, 2020.

Thousands of years ago, our ancestors discovered an innovation that changed the course of history—fire. Not only did fire allow people to cook their food (rendering asparagus slightly more palatable), it enabled humans to dispel the darkness and identify threats lurking in the shadows. Fire led to security. And from a place of security, humanity thrived. Although […]

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It’s OK to Commit When You Find the Right Job Fit

Posted by Nancy Ness on May 28, 2019.

Hiring is a little like scanning through Netflix for the next show to commit to. Stick with us here. With Netflix, you have so many choices, and the opportunities for entertainment are endless. But even if something is critically acclaimed, it might not be for you. Even if your friend recommends a program, it might […]

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