Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]
3 Leadership Traits to Exhibit in 2022 and Beyond
Posted by January 25, 2022.
onThe disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]
3 Practical Ideas to Optimize Your Organization’s Succession Planning Efforts
Posted by December 27, 2021.
onSuccession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]
Are Poor Customer Service Experiences Hurting Your Bottom Line?
Posted by November 30, 2021.
onAt Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]
3 Tips to Keep Employees Engaged and Prevent Resignations
Posted by October 27, 2021.
onVirtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]
Hiring the Best Sales Talent: Self-Awareness is a Key Skill
Posted by September 27, 2021.
onI have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is self-awareness. A quote from a 2014 Harvard Business Review article by Muriel Wilkens really captures the essence of […]
Critical Mistakes to Avoid When Hiring or Building a Sales Team
Posted by August 24, 2021.
onSales is the lifeblood of any business. The magnitude of an organization’s success has a direct correlation to the execution of quality sales. Therefore, you want sales to be scalable and predictable. Often you hear sales referred to as an “art form”, but art is not scalable or predictable. Here are 2 key mistakes we […]
The State of Hiring as We Transition to a New Normal
Posted by July 22, 2021.
onEverywhere we go these days, we see that businesses are hiring. It also seems you can’t turn on the news without hearing how difficult it is to hire qualified employees and that the competition for these employees is high. In a recent study of over 3,000 hiring managers, we wanted to understand what their key […]
Determining Key Behaviors with the PXT Select Coaching Report
Posted by June 18, 2021.
onAt Profiles Incorporated we understand the impact of knowing your employees well and the importance of a fine-tuned recruiting program that is focused on selecting the right employee for the right job. Enter, the PXT Select Assessment. The PXT Select is a talent management system designed to allow hiring managers to optimize their leadership efforts […]
Do You Trust a Stranger More Than Your Own Boss?
Posted by May 19, 2021.
onThe compatibility between managers and their employees is critical. Oftentimes the chemistry and personal fit is overlooked in the hiring process and when people end up leaving, they don’t typically quit the company they work for, they quit their boss. There is certainly no shortage of leadership advice available at your fingertips with a simple […]
PXT Select™ Diamond Award
Posted by April 29, 2021.
onWe are proud to announce that Nancy Ness, President of Profiles Incorporated, has received the 2020 PXT Select™ Diamond Award at both the wholesale sales and retail sales level. The Diamond Award is the highest tier of recognition and reflects Nancy’s top sales dollars, as well as her excellent experience in sales, training and management. […]
Listen to Learn: How the PXT Select Can Help You Optimize Your Persuasion Activities
Posted by April 19, 2021.
onWe all have heard the phrase “Listen to Learn.” Your best persuaders have very good listening skills. The question is: What do we listen for? If we are selling a product, we listen for opportunities for our product benefits to be a solution for the client. If we work in an organizational function other than […]
Are Your Organization Leaders Capable and Ready to Lead Their Teams as Your Business Emerges From This Pandemic?
Posted by March 16, 2021.
onOne of our clients recently mentioned their leadership team had raised the question: How do we really know we have the right leadership in place to drive the rapid growth we expect? The variety of available statistics indicates this is a valid question that many organizations should be asking. The reality is only about 1/3 of […]
How to Recruit Consultative Salespeople using the PXT Select Sales Assessment
Posted by February 16, 2021.
onIn a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]
Using Profiles PXT Select and Thinking Style to Understand Emotional IQ
Posted by January 15, 2021.
onI was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]
Understanding How People Make Decisions Using Profile PXT Assessments
Posted by December 15, 2020.
onOftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]
Leading a Team During a Pandemic
Posted by November 17, 2020.
onMany of our customers have shared with us the difficulties they encounter while trying to lead their various teams through a pandemic. It’s not easy when you cannot meet in person. Once you have completed the Profile XT assessment and have the data for each team member you are able to generate a Profiles XT […]
On-Boarding New Employees During a Pandemic
Posted by October 19, 2020.
onMany of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]
Hiring During a Pandemic
Posted by September 23, 2020.
onOver the last 6 to 8 weeks as the U.S. economy has begun to open more broadly, we find our customers increasing their hiring activity. At Profiles Incorporated, one of the questions we have been asking our customers is Has the pandemic created any new recruiting issues for your organization? Universally, the response has been […]
Engaging Employees Is Hard Work—Here’s the Secret to It
Posted by May 17, 2020.
onPicture yourself smiling and shaking the hand of a new employee on their first day of work. You’re excited because, well, you hired them. They could be a completely new hire or someone who moved to your team from within the company. Regardless, imagine you feel pretty good about them. After all, they came to […]
Shining a Light on the Unknown
Posted by February 14, 2020.
onThousands of years ago, our ancestors discovered an innovation that changed the course of history—fire. Not only did fire allow people to cook their food (rendering asparagus slightly more palatable), it enabled humans to dispel the darkness and identify threats lurking in the shadows. Fire led to security. And from a place of security, humanity thrived. Although […]
It’s OK to Commit When You Find the Right Job Fit
Posted by May 28, 2019.
onHiring is a little like scanning through Netflix for the next show to commit to. Stick with us here. With Netflix, you have so many choices, and the opportunities for entertainment are endless. But even if something is critically acclaimed, it might not be for you. Even if your friend recommends a program, it might […]
Welcome to Fit 4 Hire
Posted by May 1, 2019.
onAt PXT Select, our mission is to help organizations improve their performance and workforce productivity by helping you connect business strategy to talent strategy in a way that is ‘Simple. Human. Smart.’ And you know what? That’s a great way to the describe the content you can expect from our new blog, Fit 4 Hire. […]
Using the Profiles PXT Select to Help Understand Candidates Emotional IQ
Posted by September 12, 2018.
onI was having a conversation with one of our Client VP of Sales recently. He was in the process of hiring a new region manager. He had four candidates that were very good fits with their region manager Profiles Performance Model and asked for assistance to help determine which quality candidate would be the best […]
How Human Psychology Impacts Hiring
Posted by July 3, 2018.
onHiring managers are essentially the gatekeepers of a company, because they have the largest influence over a candidate’s admission. But, with this authoritative position and essential responsibility comes the demand to hire the right job fit while preventing employee turnover within the company. This can be a challenging process because hiring managers are, for lack […]