Profiles Incorporated

A Strategic Business Partner of Profiles International

Are Poor Customer Service Experiences Hurting Your Bottom Line?

Posted by Craig Palmer on November 30, 2021.

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]

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The State of Hiring as We Transition to a New Normal

Posted by Craig Palmer on July 22, 2021.

Everywhere we go these days, we see that businesses are hiring. It also seems you can’t turn on the news without hearing how difficult it is to hire qualified employees and that the competition for these employees is high. In a recent study of over 3,000 hiring managers, we wanted to understand what their key […]

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How to Recruit Consultative Salespeople using the PXT Select Sales Assessment

Posted by Craig Palmer on February 16, 2021.

In a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]

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Using Profiles PXT Select and Thinking Style to Understand Emotional IQ

Posted by Craig Palmer on January 15, 2021.

I was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]

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Understanding How People Make Decisions Using Profile PXT Assessments

Posted by Craig Palmer on December 15, 2020.

Oftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]

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On-Boarding New Employees During a Pandemic

Posted by Craig Palmer on October 19, 2020.

Many of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]

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Hiring During a Pandemic

Posted by Craig Palmer on September 23, 2020.

Over the last 6 to 8 weeks as the U.S. economy has begun to open more broadly, we find our customers increasing their hiring activity. At Profiles Incorporated, one of the questions we have been asking our customers is Has the pandemic created any new recruiting issues for your organization? Universally, the response has been […]

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Shining a Light on the Unknown

Posted by Nancy Ness on February 14, 2020.

Thousands of years ago, our ancestors discovered an innovation that changed the course of history—fire. Not only did fire allow people to cook their food (rendering asparagus slightly more palatable), it enabled humans to dispel the darkness and identify threats lurking in the shadows. Fire led to security. And from a place of security, humanity thrived. Although […]

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It’s OK to Commit When You Find the Right Job Fit

Posted by Nancy Ness on May 28, 2019.

Hiring is a little like scanning through Netflix for the next show to commit to. Stick with us here. With Netflix, you have so many choices, and the opportunities for entertainment are endless. But even if something is critically acclaimed, it might not be for you. Even if your friend recommends a program, it might […]

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Welcome to Fit 4 Hire

Posted by Nancy Ness on May 1, 2019.

At PXT Select, our mission is to help organizations improve their performance and workforce productivity by helping you connect business strategy to talent strategy in a way that is ‘Simple. Human. Smart.’ And you know what? That’s a great way to the describe the content you can expect from our new blog, Fit 4 Hire. […]

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Using the Profiles PXT Select to Help Understand Candidates Emotional IQ

Posted by Craig Palmer on September 12, 2018.

I was having a conversation with one of our Client VP of Sales recently. He was in the process of hiring a new region manager. He had four candidates that were very good fits with their region manager Profiles Performance Model and asked for assistance to help determine which quality candidate would be the best […]

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