Profiles Incorporated

A Strategic Business Partner of Profiles International

Posted by Craig Palmer on January 25, 2022.

The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under terrific strain.

In 2021, new disruptions like the Great Resignation caused even more problems. This year, leaders will need to exhibit an enhanced ability to positively impact employee engagement by:

  • Showing employees you care about them personally and professionally.
  • Routinely reminding direct reports that their job matters and has a meaningful impact on department and company results.
  • Evaluating direct reports on things they have immediate control over.

To accomplish this, organizations will need to align their talent management strategies with their corporate business strategies.

Leadership needs to exhibit 3 key traits to evolve corporate culture to recruit and retain their top talent:

  1. Self-awareness
  2. Empathy
  3. Flexibility

For example, traditional managers habitually focus on what is going wrong and end up alienating their employees. A solution to this is to train managers to act as continuous coaches. Measure their effectiveness by the practical effects of feedback using the Coaching and Leadership Reports from the Profiles, Inc. PXT Select assessment. These reports will provide data to answer questions such as:

  • Does the person receiving feedback feel they learned something?
  • Do they feel capable of improving their performance?
  • Do they trust their manager and feel trusted?
  • Are they engaged and hitting their goals?

The future of work arrived in March, 2020. If you could work from home, you did because you had to. Now we are saying “there’s no going back.”

Over 4 million people left their jobs in November of 2021. Workplace flexibility was cited as the top reason.  Employees are most effective when they work in fast moving, flexible teams. This requires a different mindset, from steady, siloed specialties of the typical organization. Organizations need to prioritize flexibility, agility, and collaboration versus their outdated routines. For leadership, there is a catch: many middle managers are uncomfortable with the out of sight reality of people working from home. They will have to let go of some control and focus on their coaching job and continue to incorporate empathy into their leadership style. The PXT Select reporting system is a 2022 technology that can help provide specifics about how to accomplish this.

Profiles Team Reports, Profiles Leadership Reports, Profiles Manager/Employee Reports can capture and analyze the magic of collaboration, feedback, flexibility, and process innovation as culture leaders move from gut-feel, to predictable outcomes. The best leaders will inspire employees by recognizing that there is no going back to the way things were. Co-create a new culture of humanity, respect, growth and adventure, inventing a new workplace.

At Profiles, Inc. we will bring the 2022 PXT Select Talent Management System to your organization and help you align it with your organization’s business strategies to help you invent your new workplace for 2022 and beyond!

Author: Craig Palmer

Profiles Incorporated provides personalized consulting to support the assessment results of your employees. We also provide in-depth training for managers to maximize the value of the assessment information and administrative training that allows you to take this information in house.

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