Profiles Incorporated

A Strategic Business Partner of Profiles International

PXT Select: Create a Candidate Users Guide For Better Recruiting Decisions

Posted by Craig Palmer on June 21, 2022.

Upfront information is a game changer. How many times have you experienced the anxiety of a change in the workplace? This could come in the form of a promotion, transfer, getting a new job, or even a new boss. It is an uncomfortable, but generally unavoidable part of taking on new career opportunities. Part of […]

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Using the Talent Management System to Optimize Your Hiring Efforts

Posted by Craig Palmer on May 24, 2022.

Here at Profiles Incorporated, we have over 30 years of experience helping clients take advantage of the various aspects of the Profiles Talent Management System. There are hundreds of “assessments” in the marketplace, but most of those are “personality tests”. They simply tell you what a person’s style and personality will be like at any […]

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Three Key Considerations When Promoting a Sales Person to a Leadership Role

Posted by Craig Palmer on April 26, 2022.

Over the past month we have had a number of conversations with sales managers. As we come out of the pandemic, they are expanding their sales force to meet increased demand, which in turn, requires increasing the number of sales managers. Focusing on the sales manager component, many companies would prefer to promote from within. […]

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Interview Questions to Help You Find That Star Employee

Posted by Craig Palmer on March 25, 2022.

Today’s hiring managers have their work cut out for them. People are leaving the workforce at record rates, and many are in no rush to return. No industry or position is immune. Good candidates are often scarce. With employee retention a concern for any organization, accuracy is at a premium. You simply cannot afford mis-hires. […]

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How Job Fit is Crucial to Successful Hiring

Posted by Craig Palmer on February 22, 2022.

Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]

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3 Leadership Traits to Exhibit in 2022 and Beyond

Posted by Craig Palmer on January 25, 2022.

The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]

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3 Practical Ideas to Optimize Your Organization’s Succession Planning Efforts

Posted by Craig Palmer on December 27, 2021.

Succession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]

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Are Poor Customer Service Experiences Hurting Your Bottom Line?

Posted by Craig Palmer on November 30, 2021.

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]

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3 Tips to Keep Employees Engaged and Prevent Resignations

Posted by Craig Palmer on October 27, 2021.

Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]

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Hiring the Best Sales Talent: Self-Awareness is a Key Skill

Posted by Craig Palmer on September 27, 2021.

I have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is self-awareness. A quote from a 2014 Harvard Business Review article by Muriel Wilkens really captures the essence of […]

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PXT Select™ Diamond Award

Posted by Nancy Ness on April 29, 2021.

We are proud to announce that Nancy Ness, President of Profiles Incorporated, has received the 2020 PXT Select™ Diamond Award at both the wholesale sales and retail sales level. The Diamond Award is the highest tier of recognition and reflects Nancy’s top sales dollars, as well as her excellent experience in sales, training and management. […]

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Are Your Organization Leaders Capable and Ready to Lead Their Teams as Your Business Emerges From This Pandemic?

Posted by Craig Palmer on March 16, 2021.

One of our clients recently mentioned their leadership team had raised the question: How do we really know we have the right leadership in place to drive the rapid growth we expect? The variety of available statistics indicates this is a valid question that many organizations should be asking. The reality is only about 1/3 of […]

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How to Recruit Consultative Salespeople using the PXT Select Sales Assessment

Posted by Craig Palmer on February 16, 2021.

In a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]

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Using Profiles PXT Select and Thinking Style to Understand Emotional IQ

Posted by Craig Palmer on January 15, 2021.

I was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]

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Understanding How People Make Decisions Using Profile PXT Assessments

Posted by Craig Palmer on December 15, 2020.

Oftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]

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Leading a Team During a Pandemic

Posted by Craig Palmer on November 17, 2020.

Many of our customers have shared with us the difficulties they encounter while trying to lead their various teams through a pandemic. It’s not easy when you cannot meet in person. Once you have completed the Profile XT assessment and have the data for each team member you are able to generate a Profiles XT […]

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On-Boarding New Employees During a Pandemic

Posted by Craig Palmer on October 19, 2020.

Many of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]

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Hiring During a Pandemic

Posted by Craig Palmer on September 23, 2020.

Over the last 6 to 8 weeks as the U.S. economy has begun to open more broadly, we find our customers increasing their hiring activity. At Profiles Incorporated, one of the questions we have been asking our customers is Has the pandemic created any new recruiting issues for your organization? Universally, the response has been […]

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Engaging Employees Is Hard Work—Here’s the Secret to It

Posted by Nancy Ness on May 17, 2020.

Picture yourself smiling and shaking the hand of a new employee on their first day of work. You’re excited because, well, you hired them. They could be a completely new hire or someone who moved to your team from within the company. Regardless, imagine you feel pretty good about them. After all, they came to […]

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Shining a Light on the Unknown

Posted by Nancy Ness on February 14, 2020.

Thousands of years ago, our ancestors discovered an innovation that changed the course of history—fire. Not only did fire allow people to cook their food (rendering asparagus slightly more palatable), it enabled humans to dispel the darkness and identify threats lurking in the shadows. Fire led to security. And from a place of security, humanity thrived. Although […]

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How Human Psychology Impacts Hiring

Posted by Nancy Ness on July 3, 2018.

Hiring managers are essentially the gatekeepers of a company, because they have the largest influence over a candidate’s admission. But, with this authoritative position and essential responsibility comes the demand to hire the right job fit while preventing employee turnover within the company. This can be a challenging process because hiring managers are, for lack […]

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Recruiting “Its Game Day”

Posted by Nancy Ness on June 29, 2018.

Well, it is “Game Day” on many fronts.  The Final 4 basketball event truly served up a fantastic dose of March Madness, the baseball season is off and running, the Minnesota Wild are in the Stanley Cup playoffs and The Masters golf tournament are all indicative of the traditional passage to the “Right of Spring.” […]

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Three Reasons Why Productivity Fluctuates

Posted by Nancy Ness on May 23, 2018.

The May, 2004 edition of Harvard Business Review featured an article on how it is risky to hire top performers from other companies. They advised that we are better off growing our own stars rather than headhunting  our competitors. Why would that be? There are of course several reasons, but what is the recurring theme?  […]

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Emotional Intelligence: The power of the sliver

Posted by Nancy Ness on April 7, 2018.

Many of us loved the movie The Matrix as there were so many analogies and metaphors that resonated with how we experience life. One of my favorite lines came from Morpheus (played by Laurence Fishburne), the brilliant leader who searched his whole life for Neo, the messiah-like hero who was chosen to save the world […]

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