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Profiles Incorporated

A Strategic Business Partner of Profiles International


PXTSelect™ 2023 Emerald Award Winner

Posted by Nancy Ness on March 7, 2024.

As President of Profiles Incorporated, Nancy Ness has specialized in employee assessments since 1991. She works with companies of every size, in wide-ranging industries, partnering with her clients to help them maximize their productivity. We are proud to share that Wiley has chosen Nancy as a PXTSelect™ Emerald Award winner in recognition of outstanding performance […]

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AI, Today’s Job Market, and Profiles PXT Select

Posted by Craig Palmer on January 30, 2024.

While talking with current and potential clients as we kick off 2024, Artificial Intelligence (AI) is the hot topic of conversation. Organizations are all clamoring “How do we engage and incorporate AI into our company to keep up and/or surpass our competitors?” In addition, the current job market is in a real state of flux. […]

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The Key Behavior That Separates True “A” Sales Talent from All Others

Posted by Craig Palmer on August 31, 2023.

I am recalling a conversation I was having as VP of Sales with our CFO who also wore the Human Resource hat with a young, venture capital backed, market development oriented, start up organization. We were discussing the need to hire the best sales talent, or “A” talent, that we possibly could. This conversation begged […]

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Leadership Team Skill Set Alignment Using PXT Select Checkpoint 360

Posted by Craig Palmer on July 31, 2023.

I recently began sessions with a motion therapist who is a proponent of the Egoscue Method. The premise here is that before embarking on an exercise program, you first must ensure that your body is properly aligned. Shoulders, hips, knees and ankles must all be in alignment the way nature intended, in a straight line. […]

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Reducing Unconscious Bias in Hiring and Selection

Posted by Craig Palmer on June 29, 2023.

It’s easy to rely on past experiences, beliefs, and instincts to make speedy hiring and selection decisions, but all three are one-way tickets for unconscious bias to enter your organization. The fact that unconscious bias is called “unconscious” is significant. These biases are deeply embedded in even the smallest everyday actions making them difficult to […]

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Nurturing Leadership: Creating a Safe Haven for Employee Growth

Posted by Craig Palmer on May 30, 2023.

In the dynamic landscape of modern workplaces, leadership plays a pivotal role in fostering an environment where employees can thrive, grow, and feel safe. A safe space is not just a physical concept; it encompasses emotional, psychological and professional aspects. In this blog, we will explore the significance of leadership in cultivating a safe haven […]

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2022 PXT Select Assessment Annual Report

Posted by Craig Palmer on April 28, 2023.

John Wiley and Sons, the parent company of Profiles Incorporated, has recently released the 2022 PXT Select Assessment annual report. We believe that fully understanding how people think and work will guide hiring managers to make the best decisions and in turn, create high performing work cultures. With the unemployment rate at a historical low […]

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The Power of Using Data in the Hiring Process

Posted by Craig Palmer on March 29, 2023.

Hiring managers strive to ensure their hiring process is fair and structured but are too often surprised by messier outcomes than expected. The same survey found that: Relying so heavily on instinct tends to crowd out other insights that truly do lead to better hires. Too much emphasis on instinct means too little consistency and […]

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Measure Cognitive Abilities When Building a Successful Sales Force

Posted by Craig Palmer on January 27, 2023.

As our clients are kicking off the new year with intentions of expanding their sales force, we are having conversations with the sales leaders to really assess their total needs. The Profiles Incorporated assessment technology to support recruiting efforts is the PXT Select. When we discuss this cutting-edge recruiting tool and how it measures an […]

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Enhance Your Talent Acquisition Efforts with PXT Select Assessments

Posted by Craig Palmer on December 27, 2022.

Recently, I was listening to an interview with 2022 Nobel Peace Prize winner Maria Ressa. She was discussing the impact of social media on our society. Basically, she is saying that social media has been instrumental in fracturing society because it creates a forum where facts that are not true can be shared over and […]

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Develop Strong Leaders Using Two Exceptional Assessment Tools

Posted by Craig Palmer on November 30, 2022.

As the end of the year approaches, we are noticing a trend in our clients using the Profiles PXT Select and Checkpoint 360 assessments in tandem with each other. Companies are assessing the state of their leadership teams to really understand the ability to execute their key strategies in these challenging low unemployment, high interest […]

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Sales Leaders, Do Not Make This Hiring Mistake!

Posted by Craig Palmer on October 31, 2022.

As we close out the month of October, many organizations are making final sales force decisions to set their company up for revenue growth in 2023. With the unemployment rate at a 40-year low of 3.5%, as sales leaders explore their recruiting options they are finding it very difficult to find talented, experienced sales people. […]

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Optimize Team Culture and Performance Using PXT Select

Posted by Craig Palmer on September 27, 2022.

Recently I was speaking with one of our new customers and the topic of culture came up.  This young company was having a difficult time defining and articulating theirs. As our discussion continued it became apparent that the people working within this culture, individually, had different definitions of it. Some thought culture would be defined […]

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A PXT Success Story

Posted by Craig Palmer on August 26, 2022.

Hospital Improves Hiring, Placement, and Retention of Nurses, Using PXT Select™ Assessments ABOUT THE CLIENT This organization has been in the business of operating hospitals for well over a century and is a multi-billion-dollar healthcare operation. Spread over several western states, this client has over 100 clinics and several regional hospitals, including over 15,000 employees […]

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PXT Select: Create a Candidate Users Guide For Better Recruiting Decisions

Posted by Craig Palmer on June 21, 2022.

Upfront information is a game changer. How many times have you experienced the anxiety of a change in the workplace? This could come in the form of a promotion, transfer, getting a new job, or even a new boss. It is an uncomfortable, but generally unavoidable part of taking on new career opportunities. Part of […]

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Using the Talent Management System to Optimize Your Hiring Efforts

Posted by Craig Palmer on May 24, 2022.

Here at Profiles Incorporated, we have over 30 years of experience helping clients take advantage of the various aspects of the Profiles Talent Management System. There are hundreds of “assessments” in the marketplace, but most of those are “personality tests”. They simply tell you what a person’s style and personality will be like at any […]

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Three Key Considerations When Promoting a Sales Person to a Leadership Role

Posted by Craig Palmer on April 26, 2022.

Over the past month we have had a number of conversations with sales managers. As we come out of the pandemic, they are expanding their sales force to meet increased demand, which in turn, requires increasing the number of sales managers. Focusing on the sales manager component, many companies would prefer to promote from within. […]

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Interview Questions to Help You Find That Star Employee

Posted by Craig Palmer on March 25, 2022.

Today’s hiring managers have their work cut out for them. People are leaving the workforce at record rates, and many are in no rush to return. No industry or position is immune. Good candidates are often scarce. With employee retention a concern for any organization, accuracy is at a premium. You simply cannot afford mis-hires. […]

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How Job Fit is Crucial to Successful Hiring

Posted by Craig Palmer on February 22, 2022.

Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]

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3 Leadership Traits to Exhibit in 2022 and Beyond

Posted by Craig Palmer on January 25, 2022.

The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]

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3 Practical Ideas to Optimize Your Organization’s Succession Planning Efforts

Posted by Craig Palmer on December 27, 2021.

Succession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]

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Are Poor Customer Service Experiences Hurting Your Bottom Line?

Posted by Craig Palmer on November 30, 2021.

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]

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3 Tips to Keep Employees Engaged and Prevent Resignations

Posted by Craig Palmer on October 27, 2021.

Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]

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Hiring the Best Sales Talent: Self-Awareness is a Key Skill

Posted by Craig Palmer on September 27, 2021.

I have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is self-awareness. A quote from a 2014 Harvard Business Review article by Muriel Wilkens really captures the essence of […]

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