Profiles Incorporated

A Strategic Business Partner of Profiles International

Measure Cognitive Abilities When Building a Successful Sales Force

Posted by Craig Palmer on January 27, 2023.

As our clients are kicking off the new year with intentions of expanding their sales force, we are having conversations with the sales leaders to really assess their total needs. The Profiles Incorporated assessment technology to support recruiting efforts is the PXT Select. When we discuss this cutting-edge recruiting tool and how it measures an […]

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Enhance Your Talent Acquisition Efforts with PXT Select Assessments

Posted by Craig Palmer on December 27, 2022.

Recently, I was listening to an interview with 2022 Nobel Peace Prize winner Maria Ressa. She was discussing the impact of social media on our society. Basically, she is saying that social media has been instrumental in fracturing society because it creates a forum where facts that are not true can be shared over and […]

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Develop Strong Leaders Using Two Exceptional Assessment Tools

Posted by Craig Palmer on November 30, 2022.

As the end of the year approaches, we are noticing a trend in our clients using the Profiles PXT Select and Checkpoint 360 assessments in tandem with each other. Companies are assessing the state of their leadership teams to really understand the ability to execute their key strategies in these challenging low unemployment, high interest […]

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Sales Leaders, Do Not Make This Hiring Mistake!

Posted by Craig Palmer on October 31, 2022.

As we close out the month of October, many organizations are making final sales force decisions to set their company up for revenue growth in 2023. With the unemployment rate at a 40-year low of 3.5%, as sales leaders explore their recruiting options they are finding it very difficult to find talented, experienced sales people. […]

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Optimize Team Culture and Performance Using PXT Select

Posted by Craig Palmer on September 27, 2022.

Recently I was speaking with one of our new customers and the topic of culture came up.  This young company was having a difficult time defining and articulating theirs. As our discussion continued it became apparent that the people working within this culture, individually, had different definitions of it. Some thought culture would be defined […]

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A PXT Success Story

Posted by Craig Palmer on August 26, 2022.

Hospital Improves Hiring, Placement, and Retention of Nurses, Using PXT Select™ Assessments ABOUT THE CLIENT This organization has been in the business of operating hospitals for well over a century and is a multi-billion-dollar healthcare operation. Spread over several western states, this client has over 100 clinics and several regional hospitals, including over 15,000 employees […]

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PXT Select: Create a Candidate Users Guide For Better Recruiting Decisions

Posted by Craig Palmer on June 21, 2022.

Upfront information is a game changer. How many times have you experienced the anxiety of a change in the workplace? This could come in the form of a promotion, transfer, getting a new job, or even a new boss. It is an uncomfortable, but generally unavoidable part of taking on new career opportunities. Part of […]

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Using the Talent Management System to Optimize Your Hiring Efforts

Posted by Craig Palmer on May 24, 2022.

Here at Profiles Incorporated, we have over 30 years of experience helping clients take advantage of the various aspects of the Profiles Talent Management System. There are hundreds of “assessments” in the marketplace, but most of those are “personality tests”. They simply tell you what a person’s style and personality will be like at any […]

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Three Key Considerations When Promoting a Sales Person to a Leadership Role

Posted by Craig Palmer on April 26, 2022.

Over the past month we have had a number of conversations with sales managers. As we come out of the pandemic, they are expanding their sales force to meet increased demand, which in turn, requires increasing the number of sales managers. Focusing on the sales manager component, many companies would prefer to promote from within. […]

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Interview Questions to Help You Find That Star Employee

Posted by Craig Palmer on March 25, 2022.

Today’s hiring managers have their work cut out for them. People are leaving the workforce at record rates, and many are in no rush to return. No industry or position is immune. Good candidates are often scarce. With employee retention a concern for any organization, accuracy is at a premium. You simply cannot afford mis-hires. […]

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How Job Fit is Crucial to Successful Hiring

Posted by Craig Palmer on February 22, 2022.

Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]

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3 Leadership Traits to Exhibit in 2022 and Beyond

Posted by Craig Palmer on January 25, 2022.

The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]

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3 Practical Ideas to Optimize Your Organization’s Succession Planning Efforts

Posted by Craig Palmer on December 27, 2021.

Succession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]

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Are Poor Customer Service Experiences Hurting Your Bottom Line?

Posted by Craig Palmer on November 30, 2021.

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]

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3 Tips to Keep Employees Engaged and Prevent Resignations

Posted by Craig Palmer on October 27, 2021.

Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]

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Hiring the Best Sales Talent: Self-Awareness is a Key Skill

Posted by Craig Palmer on September 27, 2021.

I have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is self-awareness. A quote from a 2014 Harvard Business Review article by Muriel Wilkens really captures the essence of […]

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PXT Select™ Diamond Award

Posted by Nancy Ness on April 29, 2021.

We are proud to announce that Nancy Ness, President of Profiles Incorporated, has received the 2020 PXT Select™ Diamond Award at both the wholesale sales and retail sales level. The Diamond Award is the highest tier of recognition and reflects Nancy’s top sales dollars, as well as her excellent experience in sales, training and management. […]

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Are Your Organization Leaders Capable and Ready to Lead Their Teams as Your Business Emerges From This Pandemic?

Posted by Craig Palmer on March 16, 2021.

One of our clients recently mentioned their leadership team had raised the question: How do we really know we have the right leadership in place to drive the rapid growth we expect? The variety of available statistics indicates this is a valid question that many organizations should be asking. The reality is only about 1/3 of […]

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How to Recruit Consultative Salespeople using the PXT Select Sales Assessment

Posted by Craig Palmer on February 16, 2021.

In a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]

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Using Profiles PXT Select and Thinking Style to Understand Emotional IQ

Posted by Craig Palmer on January 15, 2021.

I was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]

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Understanding How People Make Decisions Using Profile PXT Assessments

Posted by Craig Palmer on December 15, 2020.

Oftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]

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Leading a Team During a Pandemic

Posted by Craig Palmer on November 17, 2020.

Many of our customers have shared with us the difficulties they encounter while trying to lead their various teams through a pandemic. It’s not easy when you cannot meet in person. Once you have completed the Profile XT assessment and have the data for each team member you are able to generate a Profiles XT […]

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On-Boarding New Employees During a Pandemic

Posted by Craig Palmer on October 19, 2020.

Many of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]

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Hiring During a Pandemic

Posted by Craig Palmer on September 23, 2020.

Over the last 6 to 8 weeks as the U.S. economy has begun to open more broadly, we find our customers increasing their hiring activity. At Profiles Incorporated, one of the questions we have been asking our customers is Has the pandemic created any new recruiting issues for your organization? Universally, the response has been […]

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