Over the past month we have had a number of conversations with sales managers. As we come out of the pandemic, they are expanding their sales force to meet increased demand, which in turn, requires increasing the number of sales managers. Focusing on the sales manager component, many companies would prefer to promote from within. […]
Every day we read in the news and on social media about the “Great Resignation”. In 2021 over 40,000 people resigned from their jobs, with more than 4,000 of them taking place in November of that year. Employee engagement, defined as the level of enthusiasm and dedication a worker feels towards their job, is between […]
The disruptions since the start of the pandemic have turned out to be longer lasting than first anticipated. We haven’t gone back to the “old normal” as many are still working from home, conferences are taking place remotely (if at all), supply chain issues continue, and the health care system in many places is under […]
Succession planning is an integral part of the talent management process. It provides a way to identify key roles, people with the right skills and high potential and key positions that may need filling in a short space of time. Many of the executives we speak with express concern about their company’s lack of bench strength. […]
At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the increased need is due to the higher number of people working from home and their off-site, online support requirements. Also, historically there […]
Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200 resignations in February, March, and April, 2021. CBS News reports more than 4,100 resignations in the month of August 2021. It is estimated that 40% […]
Sales is the lifeblood of any business. The magnitude of an organization’s success has a direct correlation to the execution of quality sales. Therefore, you want sales to be scalable and predictable. Often you hear sales referred to as an “art form”, but art is not scalable or predictable. Here are 2 key mistakes we […]
At Profiles Incorporated we understand the impact of knowing your employees well and the importance of a fine-tuned recruiting program that is focused on selecting the right employee for the right job. Enter, the PXT Select Assessment. The PXT Select is a talent management system designed to allow hiring managers to optimize their leadership efforts […]
The compatibility between managers and their employees is critical. Oftentimes the chemistry and personal fit is overlooked in the hiring process and when people end up leaving, they don’t typically quit the company they work for, they quit their boss. There is certainly no shortage of leadership advice available at your fingertips with a simple […]
We all have heard the phrase “Listen to Learn.” Your best persuaders have very good listening skills. The question is: What do we listen for? If we are selling a product, we listen for opportunities for our product benefits to be a solution for the client. If we work in an organizational function other than […]
One of our clients recently mentioned their leadership team had raised the question: How do we really know we have the right leadership in place to drive the rapid growth we expect? The variety of available statistics indicates this is a valid question that many organizations should be asking. The reality is only about 1/3 of […]
In a recent Harvard Business Review article titled “7 Reasons Salespeople Don’t Close the Deal”, a survey conducted produced some interesting findings. The top reasons given for not buying was a lack of trust and they did not respect the salesperson. Also, in this survey the following data was discovered: 12% of salespeople are excellent […]
I was having a conversation with one of our client VP of Sales recently. He was in the process of hiring two new region managers and ten new territory managers. He had four candidates that were a very good fit with their region manager Profiles Performance Model and a number of talented industry experienced territory […]
Oftentimes, our customers will tell us that when recruiting and working with current employees they are really interested in understanding how people work through their decision-making process. And, it’s one of the hardest characteristics to determine in an interview, especially when so many these days are virtual due to the pandemic. The PXT Select assessment […]
Many of our customers have shared with us the difficulties they encounter while trying to lead their various teams through a pandemic. It’s not easy when you cannot meet in person. Once you have completed the Profile XT assessment and have the data for each team member you are able to generate a Profiles XT […]
Many of our customers have told us about the challenges they face when performing a meaningful on-boarding process since they are unable to meet the new employee in person when hiring during a pandemic. Once you have hired a new employee using the Profile PXT Assessment Technology, a Manager/Employee report is created. Find a sample […]
Thousands of years ago, our ancestors discovered an innovation that changed the course of history—fire. Not only did fire allow people to cook their food (rendering asparagus slightly more palatable), it enabled humans to dispel the darkness and identify threats lurking in the shadows. Fire led to security. And from a place of security, humanity thrived. Although […]
Hiring managers are essentially the gatekeepers of a company, because they have the largest influence over a candidate’s admission. But, with this authoritative position and essential responsibility comes the demand to hire the right job fit while preventing employee turnover within the company. This can be a challenging process because hiring managers are, for lack […]
Well, it is “Game Day” on many fronts. The Final 4 basketball event truly served up a fantastic dose of March Madness, the baseball season is off and running, the Minnesota Wild are in the Stanley Cup playoffs and The Masters golf tournament are all indicative of the traditional passage to the “Right of Spring.” […]
The CheckPoint Management System is a 360-degree assessment. It is used primarily to evaluate the effectiveness of your managers and leaders, and helps them identify and prioritize their own development opportunities.
Our Step One Survey II® (SOSII) is a brief pre-hire assessment that measures an individual’s basic work-related values. It is used primarily as a screening tool early in the candidate selection process and provides valid insight into an applicant’s work ethic.
Profiles Sales CheckPoint™ helps you precisely target developmental needs, enable more effective coaching and communication, align sales priorities, and improve productivity and retention.
The Profiles Sales Assessment™ (PSA) measures how well a person fits specific sales jobs in your organization. It is used primarily for selecting, on-boarding and managing sales people and account managers.
Profiles Managerial Fit™ (PMF) measures critical aspects of compatibility between a manager and their employees. This report offers an in-depth look at one’s approach to learning and six critical dimensions of compatibility with their manager.
The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in your organization. It is used primarily for selecting, onboarding, and managing customer service employees.