Latest Blogs

Are Poor Customer Service Experiences Hurting Your Bottom Line?

At Profiles, Inc. we have noticed a dramatic increase in the number of organizations hiring customer service personnel. This surge appears to be driven by a number of factors. One reason for the...

3 Tips to Keep Employees Engaged and Prevent Resignations

Virtually everywhere you read on social media and in the news, we’re learning about the staggering number of people leaving their job. Gallup and Harvard Business Review reported over 11,200...

Hiring the Best Sales Talent: Self-Awareness is a Key Skill

I have been a sales leader for over 30 years with the goal of hiring the best, most talented sales people. It has become apparent to me that a key must-have skill that determines high performance is...

Critical Mistakes to Avoid When Hiring or Building a Sales Team

Sales is the lifeblood of any business. The magnitude of an organization’s success has a direct correlation to the execution of quality sales. Therefore, you want sales to be scalable and predictable...

The State of Hiring as We Transition to a New Normal

Everywhere we go these days, we see that businesses are hiring. It also seems you can’t turn on the news without hearing how difficult it is to hire qualified employees and that the competition for...

Determining Key Behaviors with the PXT Select Coaching Report

At Profiles Incorporated we understand the impact of knowing your employees well and the importance of a fine-tuned recruiting program that is focused on selecting the right employee for the right...

PXT Select™ Diamond Award

We are proud to announce that Nancy Ness, President of Profiles Incorporated, has received the 2020 PXT Select™ Diamond Award at both the wholesale sales and retail sales level. The Diamond Award is...

Listen to Learn: How the PXT Select Can Help You Optimize Your Persuasion Activities

We all have heard the phrase “Listen to Learn.”  Your best persuaders have very good listening skills. The question is: What do we listen for? If we are selling a product, we listen for opportunities...
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